You do not need every technical detail
before contacting WBE
Useful context
Application, project location, quantity or scale, key dates and the decision or problem that needs resolving.
Technical detail
Part numbers, drawings, GIS, fibre counts, connector requirements, current designs or existing-network information if available.
No exact SKU?
Describe the environment and requirement. WBE can help work towards the correct product or service route.
What happens after you contact WBE
Route
Identify whether the request belongs with products, Professional Services, supply-chain support or a manufacturer-backed custom route.
Clarify
Confirm the technical requirement, project context, missing information, timing and constraints that will affect the recommendation or quote.
Act
Move into the useful next action: product options, sourcing, a service scope, manufacturer discussion, project support or a request for specific technical information.
